Legal
Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, and company details when you request a consultation or contact us. We also automatically collect limited technical data, including IP address, browser type, and usage patterns, through cookies and similar technologies.
2. How We Use Your Information
We use your information to respond to enquiries, deliver and improve our services, send relevant updates (only with your consent), and protect against fraud or abuse. We never sell your personal information to third parties.
3. Cookies & Analytics
Our site uses cookies and analytics tools to understand how visitors use our pages so we can improve performance and relevance. You can disable cookies in your browser settings; some site features may be affected.
4. Data Sharing
We share data only with trusted service providers who help us operate the business (for example email and analytics providers), and only as necessary to deliver our services. These providers are contractually bound to keep your data confidential and secure.
5. Data Security
We apply reasonable technical and organisational measures to protect your information, including human-verification checks on forms to prevent automated abuse. No method of transmission or storage is completely secure, but we work hard to safeguard your data.
6. Data Retention
We retain personal information only for as long as needed to provide our services, meet legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
8. Children
Our services are intended for businesses and professionals. We do not knowingly collect information from children under 16. If you believe a child has provided us data, please contact us and we will remove it.
9. Changes
We may update this Privacy Policy from time to time. Changes are effective when posted on this page, with the updated “Last updated” date. We encourage you to review this page periodically.
10. Contact Us
Questions about this policy or your data? Email us at privacy@citizentechies.com or visit our Support page.